CMB Pro Services ("CMB," "we," "us," or "our") provides commercial property maintenance, construction, restoration, water damage, and mold remediation services throughout Metro Atlanta and surrounding areas across Georgia. This Privacy Policy explains what information we collect through our website and service requests, how we use it, and the choices available to you.
Information We Collect
We collect information you provide directly to us when you request a walkthrough, ask for an estimate, submit a contact form, or otherwise communicate with us about a property or service need.
- Name and company or property name
- Phone number and email address
- Property address and access details
- Service requested and project description
- Preferred walkthrough or scheduling dates
- Photos or documents you choose to share with us
How We Use Your Information
We use the information we collect to respond to service requests, schedule walkthroughs, prepare estimates, coordinate scheduling and access, communicate about ongoing or completed projects, and provide the maintenance, repair, or restoration services you request.
- Responding to walkthrough and estimate requests
- Scheduling and coordinating on-site visits
- Preparing scopes of work and written estimates
- Communicating during active projects
- Documenting property damage for insurance-related coordination when requested
- Following up after project completion
How We Share Information
We do not sell your personal information. We may share information with insurance carriers when requested by you or your property to support a claim, with subcontractors or specialty trades coordinated on your project, and as required by law.
Emergency & 24/7 Service Requests
When you contact our 24/7 emergency line, we collect the information necessary to respond quickly — property location, nature of the damage, and contact details — so we can dispatch and coordinate an appropriate response.
Website Usage Information
Like most websites, our site may collect basic technical information such as browser type, pages visited, and general usage patterns to help us maintain and improve the site. This information is not used to identify you personally.
Data Retention
We retain property and project information for as long as reasonably necessary to support ongoing service, warranty-related follow-up, insurance documentation, and our business records.
Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or ask that we remove information that is no longer needed for an active or past project.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or practices. The "Last updated" date at the top of this page reflects the most recent revision.
